Toledo Menu - Know Before You Go

My family and i have been to RR many times before, this is why we decided to have our daughters sweet 16 birthday supper there. As a nice gesture i called them over a week ago, warning them that about 20 poeple would be coming in for a surprise bday party. I knew they didnt take reservations but i thought i was being nice and just letting them know. The guy i talked to said it would be no problem, that they would have a table set up, and would even sing happy birthday. Well the communication really sucked because we got there and no one knew anything about what was going on. I had even gave them my name, # of people coming and a time. So i walk in with my daughter after all the family had arrived and the hostess asked “are you here for the surprise party?” thank you for ruining it miss hostess.  The communication at RR needs some work. Very disapointed mom.

people people! don’t be so picky. take the restaurant for what it is. good food, good atmosphere, good people good music and they’ve got a patio. if something turned out wrong it was a mistake. I think we all forget that theyre not just making our food but also many other peoples and they ate bound to make mistakes! You sound so stuck up when you complain about howl everything didn’t go your way. Grow up!

this was my first time at this restaurant i will never go back again. It was a nice place and our server meggie was nice but my meal on the other hand…... i got a hamburger with mayo and bacon only and fries simple enuff. apparentlly not i recieved a cheeseburger and fries and the server then took it back a minute later she brought it back out as a hamburger. As i was adding more mayo to the burger i noticed tthat the cook had taken something and just scraped off the cheese. Lucky me i am not alergic to cheese or i would have been in trouble. i also would have been better off scrapeing the cheese off myself. i was not aware that once food went out the window it was ok to take it back handle it then reserve it again. The thought of the cook over handling my food made me very sick to my stomach.  im not one to make a big deal out of something but i would like to let those know that go to the restaurant to be careful.